We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it, unworn or unused, with tags and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can initiate a return directly from your account page by selecting the relevant order. You can also contact us at contact@dripnord.com.

If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.

You can always contact us with any return-related questions at contact@dripnord.com.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or incorrect so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you receive the item you want is to return your current item and, once the return has been accepted, place a separate order for the new item.

European Union 14-day cooling-off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

As stated above, your item must be in the same condition in which you received it, unworn or unused, with tags and in its original packaging. You will also need the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at contact@dripnord.com.